top of page

Accessibility Advice 

We are a Historic New Hampshire Inn!

Physical Accessibility Statement

Our Restaurant, The Oak Room, and all common rooms at the Inn are on the ground floor and are handicap accessible. There are no stairs or barriers from the main parking lot through the main entrance into our dining room.  All the guest rooms at this property are on the second and third floors and there is no elevator access possible due to the historical architecture of the building. Removing this barrier to our guest rooms is not readily achievable and would require destroying the historic architecture of the facility and an unbearable expense for the business. Our latest accessibility audit was conducted on Jan 1, 2019 using the ADA Readily Achievable Barrier Removal Checklist for Existing Facilities as authorized by NIDRR. We have all of our handicap accessible features listed on the ADA Property Features section of our Amenities page.

ADA Property Features

Parking

1 ADA parking space measuring 15 feet wide and is approximately 25 feet from the main entrance to the Inn on a level plane. A ramp inside the foyer entrance connects the walkway to the Front Desk of the Inn and a level brick walkway leads from the parking lot to the entranceway.

Exterior Routes

The exterior route from the ADA parking space to the Inn is a level brick path of adequate width without encumbrances. Main Entrance provides access to the Inn, dining room, bathrooms and all common rooms.

Entrance

Entranceway doors are 36 inches in width with large handle doorknobs for ease of opening. Vestibule and Foyer are barrier-free.

Interior Routes

A person in a wheelchair can maneuver through the common rooms and front dining room.
ADA features we do NOT or are UNABLE to include: The inn offers no elevators or braille features.

Public Restrooms

Two first floor restrooms are open to the public, one of which is handicap accessible with proper height sink and toilet and appropriate grab bar placement. The door is clearly marked and the door has a lever-style handle.

ADA Signage

There are no braille signs anywhere in the inn.

Guest Rooms

Guest rooms at this historic property are on the second and third floors, only accessible via stairs. There is no elevator access possible due to the historical architecture of the building. Removing this barrier to our guest rooms is not readily achievable and would require destroying the historic architecture of facility and an unbearable expense for the business. Since none of our guest rooms are accessible, we do not offer an ADA compliant room for lodging.
ADA features we do NOT or are UNABLE to include: The inn offers no elevators or braille features.

Food Service Areas

Fine dining room offers adequate space to maneuver a wheelchair. Table heights and depth are proper for easy access with a wheelchair. Entrance to the dining room is 32 inches wide.
Food Service Areas ADA features we do NOT or are UNABLE to include: We do not offer a menu in braille.

Please view Accessibility Statement.

Website Accessibility Statement

The Inn at Pleasant Lake is committed to making our website accessible to people with disabilities.

We have designed our website to be accessible for impaired users to see, navigate, interact and understand the content provided as per the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA).

We have tested the functionality of this website with the achecker.ca tool as well as the wave.webaim.org tool. We have also tested keyboard only functionality so that people who use screen readers or can’t use a mouse are able to navigate through the website pages efficiently.

We will continue to make every effort to meet evolving accessibility standards.

Currently our reservation system does not meet AA standards of WCAG 2.0. This is something we will continue to address with our reservation company, so that it too will be accessible to people with disabilities in the future. If you find you are having difficulty determining availability or booking an accommodation via our online system, please contact us at the links below and we will be happy to assist you directly.

As we continue to improve our website functionality, we appreciate your concerns and suggestions. We welcome impaired users to share accessibility issues you may find. Contact us at the links below.

Phone: 603-873-4833
Email: info@innatpleasantlake.com

bottom of page